Having gained precious skills and experience by working for others in the same industry since 1976, Mr Thio rented a place at a petrol station to start his own business in car tyres, battery and rim services in the 1990s for well over 20 years. However, after moving into the new place comprising 3 shop spaces in 50 Serangoon North Ave 4 bought by Mr Thio, he then saw his business grew even better. Today, Mr Thio’s company has already broken sales records of the past 20 years and is one of the leading tyre outlets in Singapore with clients running the gamut from Korea and Japan to our nearby neighbour, Malaysia. Aik Hock Tyre & Battery Services Pte Ltd has thrived from its start in 1990 by serving clients with a personal touch. This has given Mr Thio insights into exactly what his customers want from his retail operation. To ensure that customers remain loyal over the long run, Mr Thio’s business generously provides professional after-sales services. Moreover, the store runs a regular campaign for repeat customers offering rim and tyre packages at a special discount by advising customers to come back for tyre rotation & regular pressure check-up to maximise tyre usage.